This Refund & Cancellation Policy applies to all mentoring packages and digital services offered by GreenLoop Cleantech through info@greenloopcleantech.com.
GreenLoop Cleantech provides personalized, time-based mentorship and guidance services. Since expert time and program resources are reserved specifically for each client, certain limitations apply.
Refund Policy
Refund eligibility is determined based on the status of service consumption:
Refund requests must be submitted in writing to: info@greenloopcleantech.com
Approved refunds will be processed within 7–14 business days to the original payment method.
Non-Refundable Situations
Refunds will not be issued if:
- You miss sessions without prior notice
- You fail to schedule sessions within plan validity
- You change your goals mid-program
- External factors (university decisions, visa outcomes, etc.) influence your expectations
Mentoring outcomes are not guaranteed and depend on your active participation and effort.
Cancellation & Rescheduling
To cancel or reschedule a pre-booked session:
- Notify us at least 24 hours in advance
- Short-notice cancellations may be marked as completed
GreenLoop Cleantech will provide alternate scheduling if a mentor reschedules or faces technical issues.
Service Suspension
GreenLoop Cleantech may temporarily pause services for:
- Non-payment
- Misconduct, harassment, or breach of terms
- Misuse of intellectual property or confidential materials
No refund will be applicable in such cases.
Policy Updates
GreenLoop Cleantech reserves the right to modify this policy when necessary. Continued service use confirms acceptance of the latest terms.
Contact
For any queries regarding refunds or cancellations: info@greenloopcleantech.com
